FAQ & Support

Dillusionalminds FAQ & Support

Will my custom item look exactly like the Online Designer preview?

The Online Designer allows you to see a preview of your custom apparel as you design it. Please note that this preview is not an exact representation, and is meant only to give you a general idea of the end result. Our production team will always work to make sure your design looks its best on the custom apparel products you order. Slight deviations between the Online Designer preview and your final product should not be considered errors.

How will I process return ?

Submit your return at sales@dillusionalminds.com.
You are also responsible for the return shipping fee unless you are told otherwise after your return submission is approved.


How will I check the status of my order?

Dillusionalminds normally processes orders within 1 to 2 business days. You will be notified through email with the tracking number available once we have shipped your order. You can also email us at sales@dillusionalminds.com.

What can I add to custom apparel?

There are many ways to customize apparel at DillusionalMinds. You can upload a company logo or personal image, create your own text elements or use any of our free design templates and clipart images to design custom apparel for your business, group or event.